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Commission audit for independent insurance agencies

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Carrier notes, checked 13 Oct 2026

Progressive commission statements

What is public about how Progressive gives independent agents their commission statements, with sources, and what to check on each one. The public record is thinner than for other carriers; we say where it stops.

By Lapidar, the team building it ·

Lapidar is not affiliated with, endorsed by or sponsored by The Progressive Corporation. Progressive is a trademark of its owner, used here only to identify the carrier. Facts below come from the public pages cited, checked 13 Oct 2026; carriers change their tools, so confirm with your carrier and your agency agreement. Not accounting, legal or tax advice.

In short

  • Every statement about Progressive on this page has a public source next to it. Where we found nothing, we say so.
  • Lapidar does not download from Progressive, read IVANS, AL3 or XML files, or connect to your agency management system. It reads the statement as a file: CSV, XLSX or a PDF with selectable text.

How Progressive delivers commission statements

  • The terms of use of Progressive’s agent site, For Agents Only (FAO), describe it as giving agents access to agent records “including commission statements”, and say online commission statements need a Personal Identification Number (PIN) to open. (Source: Progressive, For Agents Only terms of use, checked 13 Oct 2026.)
  • Vertafore’s AMS360 help notes that Progressive has its own download setup, called Progressive Direct Download. (Source: Vertafore AMS360 help, download overview, checked 13 Oct 2026.)
  • HawkSoft’s carrier list gives Progressive’s download method as “Carrier” and says the agency must contact Progressive’s download support team, with its own policy download software installed beside Ivans Transfer Manager. (Source: HawkSoft carrier download list, checked 13 Oct 2026.)
  • Vertafore’s AMS360 carrier list, updated September 2026, marks Progressive Insurance for direct bill commission download. (Source: Vertafore AMS360 Carrier Partner List, updated 16 Sep 2026 (spreadsheet), checked 13 Oct 2026.)

We found no public Progressive page on how often statements are issued, their file format, or agency bill. Ask Progressive or check FAO.

What to check on Progressive statements

Who can open the statement

Online statements need a PIN. Decide who in the agency holds it and who downloads the statement each month, so the check does not wait on one person; how to download and archive commission statements covers a routine.

Download set up separately

Because Progressive download runs on its own software, it can fail without other carriers’ downloads stopping. If Progressive lines stop appearing in your system, check that first.

Chargebacks and missing renewals

For a personal auto heavy book, the common problems are cancellations and renewals that never paid; see commission chargebacks explained and missing renewal commissions.

Checking it with Lapidar

Lapidar is new and in a founding pilot, with no customers or published results yet. You upload your book export, your commission schedule and your Progressive statement as a file; every policy that should have paid in the period is matched by carrier and policy number and labeled missing, underpaid, paid twice, chargeback, overpaid, not in book or unchecked, with the statement row behind it. It does not contact Progressive for you. Formats and limits are on the product page; terms and price are on the pilot page.

Sources

All checked 13 Oct 2026.

Other carriers: The Hartford, Travelers, Safeco, Nationwide. All carrier pages: carriers.

Frequently asked questions

Where are Progressive commission statements?

Progressive’s For Agents Only terms of use say the site gives agents access to commission statements, and that online commission statements need a PIN.

Is Lapidar affiliated with Progressive?

No. Lapidar is independent and not affiliated with, endorsed by or sponsored by The Progressive Corporation. Progressive is a trademark of its owner.

Bring your Progressive statement.

See what the founding pilot includes and costs before you open an account. $99 a month plus applicable tax, cancel anytime.

See a sample report