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Glossary for independent insurance agencies

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Glossary · Insurance agency commissions

Workers’ compensation insurance

Workers’ compensation insurance is a commercial policy that pays benefits to employees injured at work, bought by the employer and usually priced on payroll by job classification, so the premium written at the start of the term is an estimate settled by an audit after it ends.

By Lapidar, the team building it · · Also called workers’ comp; work comp; WC

What it means

Triple-I’s workers compensation overview explains that rates vary widely by industry, so the riskiest groups “could pay several hundred times that of the lowest rated (safest) groups, as a percentage of payroll,” and that “also considered is the firm’s own safety record.” That second factor is the experience modification rate.

It is also a policy of its own. Triple-I’s article on workplace injuries says workers compensation “must be purchased as a stand-alone policy, approved by the state in which you do business” and is “not included in Commercial Package Policies (CPPs) or Business Owners Policies (BOPs).” So a commercial account usually shows workers’ comp as a separate line on the statement.

How it shows on a commission statement

Workers’ comp tends to produce more commission lines per policy than most lines: the deposit or first installment at inception, installments through the term, endorsements when payroll or classifications change, and the audit premium months after expiry. An audit that finds less payroll than estimated returns premium, and the commission on it comes back as a chargeback; one that finds more should pay you additional commission. Whether the carrier pays the audit at the new business or the renewal rate is set by your agreement. Our guide on commission on premium audits walks through the check.

Example

Example data: one invented workers’ comp policy across its term and audit.
PolicyTransactionPremiumRateCommission
EX-64110New business (estimated payroll)12,000.0010%1,200.00
EX-64110Endorsement (new class added)900.0010%90.00
EX-64110Final audit (payroll lower)−2,400.0010%−240.00
Total10,500.001,050.00

The audit line arrives long after the policy expired, often on a statement full of current business. Commission rates on this page are invented; your agency agreement and commission schedule set the real ones.

Common mistakes to check

  • Booking the estimated premium as final and treating the audit chargeback as a carrier error.
  • Not looking for additional commission when an audit raises premium; a missing line leaves nothing to spot.
  • Expecting workers’ comp inside a BOP or package policy and searching the wrong statement line for it.
  • Paying producers on the estimated premium without adjusting their split after the audit.

Questions

How does workers’ compensation affect agency commission?

Commission is paid on an estimated premium, then adjusted after the audit: additional commission if payroll was higher, a chargeback if it was lower. Endorsements during the term change it too.

Is workers’ comp included in a business owners policy?

No. Triple-I says workers compensation must be bought as a stand-alone policy approved by the state and is not included in commercial package policies or business owners policies.

Why did a workers’ comp chargeback arrive after the policy expired?

Usually because the final audit found less payroll than the estimate, so premium was returned and the commission on it was taken back.

Sources

Lapidar is commission reconciliation software for independent insurance agencies, in its founding pilot. Related: audit premium.

Reconciling statements is the hard part.

Match each audit line to its policy and check the commission on it. See a sample report, or read how the founding pilot works.

See a sample report