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Glossary for independent insurance agencies

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Glossary · Insurance agency commissions

Effective date vs. transaction date

The effective date is when coverage or a change takes effect; the transaction date is when the carrier processed it. Many carriers build statements on the transaction date (on direct bill, often the collection date), so a policy effective in one month can pay in the next, and a backdated endorsement can land on this month’s statement.

By Lapidar, the team building it · · Also called policy effective date; processing date; booked date; entry date

What it means

The NAIC’s glossary of insurance terms defines the effective date as the “date at which an insurance policy goes into force.” Every endorsement and cancellation has one too. The transaction date is the carrier’s bookkeeping date: the day the new business, change or cancellation entered its system.

How it works: many carriers build each statement from transactions processed in the period, not from coverage that started in it. Late submissions, underwriting review and audits all widen the gap. A renewal effective on the first may be processed weeks earlier; an endorsement effective in March may not be processed until June.

How it shows on a commission statement

Statements may show one date, both or neither. Common labels are “eff date,” “trans date,” “process date” and “acct date.” When only one date appears, find out which one it is before you match: if you expect commission by effective month and the carrier pays by transaction month, policies will look missing one month and doubled the next.

Example

Example data: three invented transactions, effective in March, and the month each was paid.
PolicyTransactionEffectiveProcessedCommission
EX-40110New businessMar 1Feb 24210.00
EX-40125EndorsementMar 10Apr 345.00
EX-40131CancellationMar 15Jun 12−160.00

All three changes took effect in March. They were paid on the February, April and June statements. Matching by effective month alone, March shows nothing; matching by transaction date, each line falls where the carrier put it.

Commonly confused

  • Effective date is a coverage fact; statement date is when the carrier closed the statement, and the period covered may end days earlier.
  • A binder date usually equals the effective date of the policy that follows. See insurance binder.
  • Written vs. earned premium is a different timing question about revenue recognition. See written vs. earned premium.

Common mistakes to check

  • Reconciling each month by effective date when the carrier pays by transaction date.
  • Calling a backdated endorsement a duplicate because the policy was already paid this term.
  • Writing off a policy as unpaid at month-end when it simply has not been processed yet.
  • Using the statement date as the effective date when entering commission in the AMS.

Questions

Why is a policy missing from this month’s commission statement?

Often because the carrier has not processed it yet, or processed it before the statement period. Check the transaction date on the carrier’s side before treating the commission as missing.

Which date should I use to reconcile commission?

Use the date the carrier’s statement is built on, often the transaction date, and keep the effective date to confirm the term and rate. Matching on a date the statement does not use creates false gaps.

Sources

Lapidar is commission reconciliation software for independent insurance agencies, in its founding pilot. Related: missing renewal commissions.

Reconciling statements is the hard part.

Check commission by the date carriers actually pay on, not just the effective date. See a sample report, or read how the founding pilot works.

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